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Terms and Conditions

We want to make our T&C’s as straightforward as possible

Please call 01484 546780

Terms and Conditions

  1. Introduction

These Terms and Conditions govern your use of the first aid training services provided by Purple Dog Training Ltd  located at The Zone, St Andrews Road, Huddersfield HD1 6PT. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the services.

  1. Service Description

Purple Dog Training Ltd, provides First Aid Training, Health & Safety and Mental Health First Aid courses designed to educate individuals and groups on lifesaving skills.

  1. Registration and Payment

To enrol on a course, you must register through our website or by contacting our office on 01484 546780.

Payment is required in full at the time of registration and before the course start date. We accept payment via credit card, debit card, or electronic transfer from the invoice sent to you.

Purchase Orders if agreed with Purple Dog Training can be used to set the invoice date to after the course has been attended

  1. Course Schedule and Attendance

Course schedules are subject to change at the discretion of Purple Dog Training Ltd. We will make reasonable efforts to notify registered participants of any changes.

-Participants are expected to attend all sessions of the course. If you are unable to attend a session, please notify us as soon as possible.

Purple Dog Training Ltd reserves the right to refuse entry to participants who arrive late or miss sessions without prior notice.

  1. Certification

 Upon successful completion of a first aid training course, participants will receive an e certificate via an email to the person who has booked the course initially.

Purple Dog Training Ltd is not responsible for any loss or damage to certification cards after they have been issued. Replacements will only be sent to the person who has booked the course if agreed with the original booker.

  1. Refunds and Cancellations

Refunds will be issued for cancellations made at least 14 days prior to the start of the course with full fee re embursed. 10-14 days before course start date 50% fee payable. 5-10 days before course date 75% fee payable-0-5 days before course date 100% payable

Purple Dog Training Ltd reserves the right to cancel a course due to insufficient enrolment or unforeseen circumstances. In such cases, registered participants will be offered a full refund or the option to reschedule.

  1. Liability

While Purple Dog Training Ltd takes all necessary precautions to ensure the safety of participants during training sessions, we cannot be held liable for any injuries or accidents that occur during the course.

Participants are responsible for ensuring that they are physically capable of participating in the training activities. If you have any health concerns or medical conditions, please consult a physician before enrolling in a course.

If a participant arrives on the course and cannot demonstrate their skills, they cannot be guaranteed to pass or continue with the course.

  1. Intellectual Property

 All course materials, including presentations, handouts, and videos, are the intellectual property of Purple Dog Training Ltd and may not be reproduced or distributed without permission.

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of UK. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in  the UK

  1. Changes to Terms and Conditions

Purple Dog Training Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

  1. Data Collection and Privacy

Purple Dog Training Ltd collects personal information from learners and customers for the purpose of providing first aid training services and managing course registrations.

-The types of personal information we collect may include but are not limited to: name, contact information, payment details, and any relevant medical information provided voluntarily by participants.

-We may also collect non-personal information such as course attendance records and performance metrics for internal analysis and reporting purposes.

By providing your personal information to Purple Dog Training Ltd, you consent to the collection, use, and disclosure of that information in accordance with our Privacy Policy.

We are committed to protecting the privacy and security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction.

We do not sell or share your personal information with third parties for marketing purposes without your consent, except as required by law or as necessary to fulfill our contractual obligations.

You have the right to access, correct, or delete your personal information held by Purple Dog Training Ltd. If you wish to exercise these rights, please contact us using the contact information provided below.

For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy, available on our website.

By enrolling in a first aid training course with Purple Dog Training Ltd  you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.